Do You Have an Emergency? RMP is Here to Help!!

Before you contact us, answer a few questions to better address your situation.

Emergency Question
Emergency Answer
1. Is there a medical emergency, fire or other severe situation? Call 911 Immediately! You can make us aware after they assist you.

2. Is there water running in my home or apartment where it shouldn't be?

First, shut off the water use where you are having the issue. If this doesn't resolve the issue, contact us right away.
3. Are you with out power in your entire home or apartment? First, look outside to see if there are street lights on or if your neighbors have power. If you are the only one who has no power, contact us.
4. Are you without heat and the exterior temperature is below 60 degrees? First, check your thermostat to see if it is calling for heat. If you are still having problems, contact us.
5. Are your neighbors are being too disturbing and the RMP Office is closed?  
Have you lost your keys or locked yourself out of your home or apartment? As stated in your lease, there is a service charge for letting you into your home or apartment. Please be sure you have exhausted all options for locating your keys to prevent incurring an unnecessary charge.

The Q & A above is a quick reference to possibly address an "Emergency" situation on your own. To contact us for a maintenance emergency after hours, please call the number below and follow the instructions. If you provide the necessary contact information, a member of our maintenance department should contact you within 15 minutes of placing your call. If you are not contacted back with that time period, please call us again.

RMP Maintenance Emergency Line 517-789-1929